OUR STORY

    About Pro Touch

    More than a business — it's a dream that almost never happened

    From Rock Bottom to Birmingham's #1

    In 2012, Marcus Thompson was working three jobs just to make ends meet. After losing his father to a sudden illness, he found himself as the sole provider for his mother and two younger siblings. The bills were piling up, and hope was running thin.

    One day, while helping a neighbor fix their broken garage door, something clicked. Marcus had always been good with his hands — his father had taught him that. "If you can fix something, you can give someone their peace of mind back," his father used to say.

    With just $200 in savings, a borrowed toolbox, and an old pickup truck that barely ran, Marcus started Pro Touch Garage Doors. The first year was brutal — sleeping in his truck between jobs, eating one meal a day, and facing rejection after rejection.

    But Marcus never gave up. He answered every call, showed up early, stayed late, and treated every customer like family. Word spread. One customer became ten. Ten became a hundred.

    "Every garage door I fix reminds me of my father. He taught me that honest work and treating people right is the only way to build something that lasts."

    MT

    Marcus Thompson

    Founder & Lead Technician

    Today, Pro Touch Is...

    12+

    Years Strong

    12,500+

    Happy Customers

    15

    Team Members

    4.9★

    Average Rating

    Marcus's mother now lives comfortably, his siblings graduated college, and the team he built is like the family he always dreamed of.

    Passion

    We love what we do

    Family

    Treating you like our own

    Excellence

    Never settling for less

    Reliability

    Always there when you need us

    Our Promise To You

    Every time we show up at your door, we bring the same dedication Marcus had on day one. We're not just fixing garage doors — we're earning your trust, one repair at a time. Because to us, you're not just a customer. You're family.